Terms & Conditions
Welcome to Jade Vienna Aesthetics. By accessing or using our website and booking our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or attending any appointments.
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General Information
Jade Vienna Aesthetics is a UK-based aesthetic clinic providing non-surgical treatments.
Our services are available to clients aged 18 and over. Proof of age may be required before treatment.
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Medical Disclaimer
All treatments provided are subject to an initial consultation. We reserve the right to refuse treatment if we believe it is not in your best medical interest.
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You must disclose all medical conditions, allergies, medications, and previous treatments prior to your appointment.
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Results vary per individual and cannot be guaranteed.
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Our treatments are not intended to diagnose, treat, or cure any medical conditions.
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Appointments & Cancellations
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A non-refundable booking fee may be required to secure your appointment. This will be deducted from the final cost of treatment.
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We operate a 48-hour cancellation policy. Failure to cancel or reschedule within this time may result in the loss of your booking fee.
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Arriving more than 15 minutes late may result in cancellation and forfeiture of the appointment and deposit.
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Payments & Pricing
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All prices are subject to change at any time without notice.
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Full payment is required upon completion of treatment unless otherwise agreed in advance.
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We accept card, cash and bank transfers. We do not accept cheques.
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Refunds & Results
Due to the nature of aesthetic treatments, we do not offer refunds on any services rendered. This includes cases where results do not meet expectations. However, we will offer a review appointment and discuss a treatment plan where appropriate.
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Aftercare & Follow-up
You will be provided with full aftercare instructions following your treatment. It is your responsibility to follow this advice to ensure the best results and avoid complications.
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Liability
Jade Vienna Aesthetics and its practitioners are fully insured and qualified. While we take every precaution to ensure safety, we shall not be liable for:
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Any adverse reactions not disclosed during consultation.
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Results that vary due to individual biological factors.
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Failure to follow pre- or post-treatment advice.
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Privacy & Data Protection
We are committed to protecting your personal data in line with the General Data Protection Regulation (GDPR). Your personal information will be kept confidential and used only for the purpose of your treatment and clinic records.
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Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Jade Vienna Aesthetics and may not be copied, reproduced, or used without written permission.
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Changes to These Terms
We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on this page and it is your responsibility to review them regularly.
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Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Email: jadeviennaaesthetics@gmail.com
Phone: 0208 444 3530
Address: Mews House, Princes Lane, Muswell Hill, N10 3LU​